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Falcon® Management Utility User’s Manual

Datalogic Mobile Falcon® Management Utility™ End User License Agreementviii Falcon® Management Utility (FMU)11. General Provisions.11.1 Entire Agreeme

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User’s Manual ixPrefaceOverview This manual contains information about installing and operating the Falcon® Management Utility (FMU). It covers both M

PrefacexFalcon® Management Utility (FMU)RegistrationPlease take a few moments to register electronically with the Datalogic Product Registration Utili

User’s Manual 1Chapter 1Getting StartedQuick Start Following is a brief summary of the steps needed to set up FMU for configur-ing terminals. See the

Getting Started2 Falcon® Management Utility (FMU)OverviewThis section covers the following topics:• “Introduction” on page 2• “Before You Begin” on pa

IntroductionUser’s Manual 3FeaturesFMU is included with Windows-based Datalogic mobile computers. FMU provides administrators with tools for managing

Getting Started4 Falcon® Management Utility (FMU)System RequirementsSupported portablesFMU supports Windows® CE and Windows® Mobile PDTs and PDAs, inc

Before You BeginUser’s Manual 5Before You BeginEstablish Communication to TerminalsBefore installing FMU, you must set up communication from the term

Getting Started6 Falcon® Management Utility (FMU)3. After you agree to the EULA and click Next, the Install Options dialog will open. 4. Select the ty

Before You BeginUser’s Manual 7Server Directory ShareAfter the FMU Server installation is complete, you will need to share the folder for the directo

Datalogic Mobile, Inc1505 Westec Dr. Eugene, Oregon 97402 Telephone: (541) 743-4800 Fax: (541) 743-4900An Unpublished Work - All rights reserved. No

Getting Started8 Falcon® Management Utility (FMU)Setting Up FMUDepending on the type of install you selected (Server Install, Workstation Install, or

FMU Server ArchitectureUser’s Manual 9FMU Server ArchitectureSingle Server SupportFMU is included with each supported Windows-based Datalogic termina

Getting Started10 Falcon® Management Utility (FMU)Multiple Server SupportFMU also enables administrators to manage more than one FMU server from a sin

User’s Manual 11Chapter 2About FMUOverviewThis chapter will introduce you to the concepts of FMU. You will find infor-mation that will help you to und

About FMU12 Falcon® Management Utility (FMU)For more information on this topic, go to:http://www.microsoft.com (Internet connection required).XMLWhat

User InterfaceUser’s Manual 13With an SNMP agent always running on the terminal, other SNMP-based network management tools, such as HP Openview®, IBM

About FMU14 Falcon® Management Utility (FMU)Figure 3. FMU InterfaceMost features of FMU can be accessed several different ways: MenuAccess items from

FMU ComponentsUser’s Manual 15Shortcut MenuRight-click the selected item in Tree View to open a shortcut menu. Options relevant to the selected compo

About FMU16 Falcon® Management Utility (FMU)Figure 4. FMU Tree View ServersA Server represents an FMU Server. Each server contains defined groups of t

FMU ComponentsUser’s Manual 17See “Group Configuration Settings” on page 29.Assigned Packages Assigned Packages provides a list of those packages ass

User’s Manual iTable of ContentsDatalogic Mobile Falcon® Management Utility™ End User License Agreement ...

About FMU18 Falcon® Management Utility (FMU)MenuClick on items in the menu to access the menu features.FileFigure 5. File MenuThe following topics are

MenuUser’s Manual 19Assign PackagesAdds or removes packages assigned to the selected group. See “Assigning a Package” on page 36Update Terminal(s) No

About FMU20 Falcon® Management Utility (FMU)EditFigure 8. Edit MenuCut (Ctrl+X) Moves the selected data into the clipboard to be pasted in another loc

MenuUser’s Manual 21ViewFigure 9. View MenuFMU Toolbar Shows/hides the Toolbar.Large Icons Displays list view in Large Icon mode. Small Icons Display

About FMU22 Falcon® Management Utility (FMU)Figure 10. Go To MenuHelpFigure 11. Help MenuThe Help menu enables you to retrieve help information quickl

ToolbarUser’s Manual 23ToolbarThe FMU Toolbar is provided as a way to access commonly-used functions.Table 1. Toolbar Icons Printing ReportsFMU allow

About FMU24 Falcon® Management Utility (FMU)NOTES

User’s Manual 25Chapter 3FMU OperationOverviewThis section covers the following topics:• “Managing Servers” on page 25• “Working with Groups” on page

FMU Operation26 Falcon® Management Utility (FMU)Adding a ServerIf you installed the complete system, you do not need to specify the initial server inf

Managing ServersUser’s Manual 27Deleting a ServerTo delete a server:1. Select the server you want to delete.2. Go to the Edit menu and click on Delet

ii Falcon® Management Utility (FMU)FMU Components ...

FMU Operation28 Falcon® Management Utility (FMU)2. Click on Properties in the List View to view Server Properties.3. View or change information as des

Working with GroupsUser’s Manual 29Working with GroupsA Group is a defined set of terminals associated with a specific function, i.e. picking, receiv

FMU Operation30 Falcon® Management Utility (FMU)3. The Configuration Settings dialog will open:Within this dialog you can modify configuration values.

Adding and Assigning PackagesUser’s Manual 31Renaming a GroupTo rename a group:1. In Tree View, click on the group you want to rename.2. On the Edit

FMU Operation32 Falcon® Management Utility (FMU)Adding a PackageUse Add Package (Ctrl+Shift+P) to create a new package definition and specify its cont

Adding and Assigning PackagesUser’s Manual 33Source Enter the filename or browse to the location of the file(s) you want to add. Destination Enter in

FMU Operation34 Falcon® Management Utility (FMU)Adding a Firmware Image FileTo add Firmware Image files to a package:1. In Tree View, click on the pac

Adding and Assigning PackagesUser’s Manual 35Viewing a File ListThe List View displays the files contained within the Package selected in the Tre e

FMU Operation36 Falcon® Management Utility (FMU)Assigning a PackageAssign packages allows you to assign packages to the selected group. All pack-ages

TerminalsUser’s Manual 37Adding TerminalsTerminal SetupBefore a terminal can be added to FMU for the first time, the terminal must be set up to recog

User’s Manual iiiTerminal Properties ...

FMU Operation38 Falcon® Management Utility (FMU)Delete TerminalTo delete a terminal from a group:1. On the Tree View, click on the terminal you want t

Working with FilesUser’s Manual 39Working with FilesFile PropertiesFigure 17. File Properties About FilesFile selections are simple file lists select

FMU Operation40 Falcon® Management Utility (FMU)NOTES

User’s Manual 41Chapter 4Configuration SettingsOverviewThis section covers the following topics:• “Symbology Settings” on page 43• “Device Settings” o

Configuration Settings42 Falcon® Management Utility (FMU)Reset ValuesGlobally resets all values in the selected Configuration dialog. Figure 18. Reset

Configuration SettingsUser’s Manual 43Symbology SettingsSymbology Settings in FMU allow you to select desired symbologies and options for terminal ba

Configuration Settings44 Falcon® Management Utility (FMU)Device SettingsFMU’s Device Settings configuration capabilities allow you to perform central-

Configuration SettingsUser’s Manual 45Network SettingsClick the Network Settings tab to view and select available options. Figure 21. Network Configu

Configuration Settings46 Falcon® Management Utility (FMU)FDU Configuration SettingsFalcon Desktop Utility (FDU) allows administrators to configure Win

Configuration SettingsUser’s Manual 472D Imager SettingsThis panel contains settings for 2D bar code symbologies, as well as configura-tion items for

iv Falcon® Management Utility (FMU)Windows Firewall Issues ...

Configuration Settings48 Falcon® Management Utility (FMU)NOTES

User’s Manual 49Chapter 5Terminal to FMU Server CommunicationsOverviewPrior to installing FMU for the first time, you should set up terminals to com-m

Terminal to FMU Server Communications50 Falcon® Management Utility (FMU)Direct ConnectFor terminals using a physical connection, communication needs t

Direct ConnectUser’s Manual 51Explore TerminalUse the Microsoft ActiveSync Explore option to view directory structure on direct connect terminals. Re

Terminal to FMU Server Communications52 Falcon® Management Utility (FMU)RF ConnectionFor RF units, terminal(s) need to have existing communication to

RF ConnectionUser’s Manual 53Figure 24. FMU Client Settings - RFABEnable FMU ClientCheck to enable the terminal to work with FMU.Connection Select Ne

Terminal to FMU Server Communications54 Falcon® Management Utility (FMU).6. On the terminal, enter the group to which you want to add the termi-nal. I

RF ConnectionUser’s Manual 55Exploring an RF TerminalYou can use FMU to view the contents of a terminal’s memory, similar to the way you view files i

Terminal to FMU Server Communications56 Falcon® Management Utility (FMU)Figure 26. Terminal Updater promptIf the operator taps Yes, the terminal will

RF ConnectionUser’s Manual 572. Click on Terminal Configuration in the terminal List View pane. 3.Terminal Configuration will open:Within this dialog

User’s Manual vDatalogic Mobile Falcon® Management Utility™ End User License AgreementNOTICE: Your use of the Falcon Management Utility (FMU) Software

Terminal to FMU Server Communications58 Falcon® Management Utility (FMU)Terminal ReportA Terminal Report lists the following information:• Scanner set

User’s Manual 59Appendix ASNMP InterfaceOverviewSNMP ConceptsThe Simple Network Management Protocol (SNMP) is a standardized proto-col for network ma

SNMP Interface60 Falcon® Management Utility (FMU)Datalogic MIBsBeyond the standard values, SNMP allows manufacturers to define their own private MIBs.

User’s Manual 61Appendix BDHCP Server SetupSetting up your DHCP ServerIn order for FMU to be able to use DHCP Discovery, the network DHCP Server must

DHCP Server Setup62 Falcon® Management Utility (FMU)NOTES

User’s Manual 63Appendix CTroubleshootingOverviewThis section contains the following information:• “RF Connectivity” on page 64• “Windows Firewall Iss

Troubleshooting64 Falcon® Management Utility (FMU)RF ConnectivityUse the RF Connectivity Troubleshooting Flowchart when experiencing prob-lems connect

Windows Firewall IssuesUser’s Manual 65Windows Firewall IssuesHow to Open Ports in the Windows FirewallTo work correctly, the FMU server must be able

Troubleshooting66 Falcon® Management Utility (FMU)To manually open ports in the Windows Firewall with Windows XP SP2 installed:1. Go to Start > Con

Windows Firewall IssuesUser’s Manual 674. Click on the Exceptions tab. If you want to view the Port number for a service, click Edit. 5. Click Add Po

Datalogic Mobile Falcon® Management Utility™ End User License Agreementvi Falcon® Management Utility (FMU)2.3 End User represents that the Licensed Pr

Troubleshooting68 Falcon® Management Utility (FMU)6. Enter the Port number (refer to Table 4 on page 65). In the Name field, enter a name to identify

Network Domain File Transfer TroubleshootingUser’s Manual 69Network Domain File Transfer Troubleshooting If any of the files to be sent to a terminal

Troubleshooting70 Falcon® Management Utility (FMU)3. Double-click FMU Server to display its Properties.4. Click the Log On tab and choose This account

Network Domain File Transfer TroubleshootingUser’s Manual 71You can browse the domain users by clicking Browse and selecting the domain where the FMU

Troubleshooting72 Falcon® Management Utility (FMU)Windows XP HomeCreating a Share in Windows XP HomeInstalling the Server Only component using XP Home

Windows XP HomeUser’s Manual 733. Select a drive letter that is available.4. Make sure the Reconnect at logon checkbox is checked.5. Enter the networ

Troubleshooting74 Falcon® Management Utility (FMU)Technical SupportDatalogic Mobile Website SupportThe Datalogic Mobile website (www.mobile.datalogic.

Sample ReportsUser’s Manual 75Sample ReportsTerminal ReportSee “Terminal Report” on page 58 for information about accessing a Terminal Report.Figure

Troubleshooting76 Falcon® Management Utility (FMU)NOTES

User’s Manual 77Appendix DGlossaryMany definitions for this Glossary were taken directly from the Microsoft Developer’s Network website at http://msd

Datalogic Mobile Falcon® Management Utility™ End User License AgreementUser’s Manual vii7. Infringement.7.1 Datalogic will

Glossary78 Falcon® Management Utility (FMU)Device PartnershipA registry key on a Windows CE device that a desktop computer uses to identify the device

User’s Manual 79ISSN International Standard Serial Number. An ISSN consists of eight digits comprising two groups of four digits each, separated by a

Glossary80 Falcon® Management Utility (FMU)SSID Secure Set Identifier (32-character unique Identifier) — a sequence of characters that uniquely names

User’s Manual 81INDEX.NET 11AAddServer 18Adding a Server 26Adding a Terminal 37architecture 9BBasic Files 39CComplete System 8Configuration Set

Index82 Falcon® Management Utility (FMU)KKeystrokesentered by user xLList View 14MMap Network Drive 72Menubar 14, 18File Menu 18MIB 79MIB Files

IndexUser’s Manual 83Terminals 17, 36Group Assignments 36Updating 51, 55Toolbar 14, 23Tree View 14Troubleshooting 63UUniform Resource Locator (

Index84 Falcon® Management Utility (FMU)NOTES

IndexUser’s Manual 85NOTES

Index86 Falcon® Management Utility (FMU)NOTES

ASCII Character SetThe table on this page shows a set of ASCII characters and their corresponding Hex Val-ues. The Hex Values in this table are needed